It’s early in the New Year, and a great time to evaluate your business software internal training plans.
Has it been over a year since you have implemented your Microsoft Dynamics NAV / Navision solution? If so, some of your staff would benefit from a refresher, or a “Question and Answer” session. What about re-assignments of your resources? You may have personnel who were originally trained in one area, but have since added another responsibility to their plate. Are you sure they have a full understanding of how to use the Software?
Here are some things to consider:
1. New hires who are trained solely by other users may be missing some important points that would be covered by a professional MS Dynamics NAV consultant. Ideally, this training is done with an internal manager alongside who can address any policy questions that arise while a MS Dynamics NAV consultant will ensure that all aspects of the functionality are fully explored.
2. Existing personnel who have taken on additional responsibilities or who have changed roles often self-train and would benefit from formal training. Do you know what they may be missing?
3. Devoting some time during the year for training will allow certain questions to be raised that might otherwise remain unmentioned (and therefore unresolved). Giving your MS Dynamics NAV users a forum to ask their questions is a great way to start the year!
Contact your BMI Project Manager to make a plan that works for you and get the most out of your business software.